Amazing vet with amazing staff. My dog, Zeus, is very anxious and very nervous at the vet, and I can honestly say this was the best experience he has ever had. Very friendly staff that was thoughtful and knowledgeable and very careful with Zeus. Would highly recommend.
I cannot say enough about this animal hospital and how much I appreciate them and am grateful to have found them.
I’ll summarize for those that want quick info at a glance:
– Quick and compassionate response to our pet emergency.
– The vibe there is warm and caring.
– They saved my pet’s life.
– I was actually shell-shocked at how REASONABLE the bill was. Great example of “trust over transactions”.
Our experience:
I called there with an emergency for one of our pocket pets and Carissa was so caring and helpful and wonderful to talk to. They not only got us in the very next morning, but Dr. Heather came in on her day off to help our pet. As soon as we walked in, you could tell the entire staff there just loves animals, no matter how tiny. I felt good leaving our little ratty girls there to get treatment. Dr. Heather is so caring and dedicated. She was also very knowledgeable and validating. We were able to get x-rays done to confirm and see the issues that were present, and get medicine for our pet, as well as clear instructions. We also discovered that they even do surgeries for your pocket pets if needed! How awesome is that?!
Before leaving, I made sure that I signed up our beloved pocket pets to be patients there as there’s obviously no need to ever take them anywhere else. This was next level care and service for our tiny little loved pet. By the way, our little ratty girl is doing SO MUCH BETTER thanks to you and your team! Thank you, thank you, thank you!!!
Best vets I’ve ever been to, always prioritizing the animals. I take my 3 cats there and am always happy with the care they receive. I adore Dr. Heather who sees my bearded dragons and collared lizards. Good exotic vets are hard to find and I am thankful beyond words for Dr. Heather. She always squeezes us in when I express it is urgent. I recently have been in a lot with my 1.5 yr old bearded dragon for treatment for bacteria from recalled produce she consumed. Dr. Heather graciously squeezed us in multiple times with short notice to help me with the antibiotic injections and getting my 4 month old dragon on meds. It is obvious they care more for the animals than other vets I’ve seen and if you express it is serious they prioritize seeing your animal. The communication is always excellent and Dr. Heather always makes time to answer my many questions, even when she’s very busy I always get a call back and that is beyond valuable to me. I just can’t say enough good things about Blue Lake and Dr. Heather!
We moved to the area back in December of this year, and one of the main concerns was trying to find a veterinarian that we could trust with all of our fur babies. Thank God for Blue Lake Animal Hospital because they have been nothing short of amazing!!! We appreciate everything you do for our babies
I highly recommend this place to anybody that’s thinking about changing veterinarians
Doctors Will and Heather are knowledgeable and compassionate. They’ve taken great care of my animals. Highly recommend.
I really like Heather! Finally, a veterinarian who cares more about the dogs than about a rigid schedule. She’s very smart and caring. Great office staff too.
My dog, Oreo, has gone to Blue Lake (formerly South Crossings) since she was a puppy over 15 years ago. We have always received excellent care from knowledgeable professionals. During this difficult time, as she nears the end of her life, Dr. Will is super supportive and helpful. It’s going to be sad when we have to say goodbye to Oreo, but I know that Dr. Will’s compassion and understanding will be extremely helpful.
Highly recommend. We drive an hour to bring all of our dogs here because they do THAT great of a job. Dr. Heather is amazing every single time! They go above and beyond even at weird hours. I trust her and her staff with all needs from reproductive health to simple nail trims. Thank you❤️
They always treat my dogs well and are friendly and courteous. The vets always explain any care or procedures completely and answer all questions.
I have been going to Blue Lake for about a year and a half and love the people there from the Dr. S. to the front desk. They are always very pleasant and very kind to my fur babies. I started raising Maine coons and a lot of the staff loves to come see them. I also have several rescues that are treated with the same kindness. Sometimes it seems like the prices are a little high but I have nothing to compare it to and everything has went up so…
Overall I’m glad they are the ones caring for my fur babies.
New to the area we started taking our cats here and now our new puppy. Staff and doctors are friendly and knowledgeable. We are very pleased to have found a great place to take our pets.
Hands down the best vet. We are extremely pleased with the care they have provided Bandit along with there ability to get us in the same day when we had concerns following a procedure they had there.
They got our bunny in right away as she was in pain. They were great and knew how to handle. She’s still somewhat new to us so it was comforting to know we came to the right place.