×
Menu
Search

Testimonials

HomeTestimonials

R. K.

Google

Excellent reptile knowledge!

B. H.

Google

Everyone that works there from top to bottom are great.

L. A.

Google

Extremely nice and polite and very professional.

M. P.

Google

I was impressed with the staff and Dr. Heather! You can tell that they truly care for your pets health and wellness!

S. K.

Google

I had to get my Sugar Glider Sebastian in to be seen, he was not acting right. Dr. Van Den Heuvel reassured me that he is healthy and well taken care of. Even though I do not have an exact answer to what had happened I was able to rest my mind knowing he is healthy. Thank you for the peace of mind!

C. S.

Google

Dr. Will is a great doctor he is currently treating my dog Jadie with her arthritis and trachea issues and also a friendly staff!

H. K.

Highly recommend any rabbit owners to go here! The staff and doctors are very kind and knowledgeable about bunnies.

W. B.

The entire staff is fabulous! This husband and wife team make a fantastic duo, you can tell all the staff love what they do! I drive over an hour each way to work with them and it’s worth every mile, thank you all so much! If you are just looking for an everyday vet or ACL surgery and even reproduction then this is the jackpot!

K. L.

Dr. Will was great! Very friendly and answered all our questions…Highly recommend.

M. P.

Great veterinary service by wonderful people.

C. Y.

Switched to Blue Lake recently. I called on Tuesday to try and get our dog seen soon due to excessive itching, they were able to have him seen the next day! Highly impressed by Dr. Will. Thorough explanation of treatment and answered all my questions without feeling rushed. Happy doggo and happy owners!

Leah

Thank you for making Truffles’ first vet visit such a positive experience. Everyone in the office is friendly and Dr. Heather is great. Truffles would like you to know that he makes no apologies for holding Dr. Heather hostage for extra cuddles after his exam.

S. F.

Our Olive broke her leg in a freak accident playing with Mama Luci. Her care started out at the emergency hospital, but we asked Dr. Will and the staff at Blue Lake Animal to take over her continued care. We have been thrilled with the care and the advice in taking care of her. A common sense approach and the prices are the most reasonable I have found for great veterinary services. We drive 45 min. to see Dr. Will and the team for their services. They also cared for Luci’s litter of 9 pups! It has been a great, personable experience and I will not take my pets anywhere else.

Nanashalomeli

Excellent first time experience. Friendly, knowledgeable, and caring. Dr Heather treated my cat for allergies in her ear which was inflamed with a bacterial infection. She took time to explain to me what caused it, gave her meds to take at home, and coated her inner ear to help with the irritation. I had been to another vet who barely looked at her & treated her without explanation in less that two minutes and walked out the door. My kitty did not get better and I felt she needed someone who would take some time to understand the issues, which were resolved at Blue Lake. I was a very happy client when I left. Today my cat is feeling much better and more herself. I am so grateful for Blue Lake Animal Hospital. They are the best!

J. A.

I love Blue Lake Animal Hospital. No matter how busy they are, they always take the time to help care for my Daisy dog. Everyone there is so nice and caring. Thank you! You are the best !!

J. K.

The new ownership is great. We have used this facility for years. I highly recommend them.

J. L.

Dr. Will and the staff at Blue Lake Animal hospital are phenomenal. They have taken wonderful care of my cats over the past year. Dr. Will is an extremely knowledgeable and competent vet. He always takes the time to listen to your questions and concerns. He gives thoughtful answers and makes sure that everyone is on the same page with a care plan. No matter how busy the place is, he never rushes through an appointment.

S. M.

They are so caring and personal and even do follow-up calls. Dr. Will has a great sense of humor, which I love and truly cares about your pet baby. They do their best to fit you in for emergency calls too. LOVE THEM!!

R. M.

Great place to go!

M. S.

The staff is great, everyone’s so personal and family-oriented and knows every dog or animal by name. The doctor is super sweet and offers every option he can for whatever problem you’re dealing with. All in all a great animal hospital.

L. J.

Everyone is always helpful and nice. Glad we switched veterinarians.

Madison

Dr. Heather always takes the best care of our animals. Thank you!

M. P.

Very friendly team and thoroughly enjoyed our first welcome appointment with our new puppy!

K. M.

My pet got attacked and needed help right away – Blue Lake fit us in, performed surgery and Dr. Will kept me apprised the whole time. When there were complications, they again fit us in right away and helped. Great vet office.

T. B.

We live in Lansing and travel to the clinic for all of our dogs. Dr. Heather is so knowledgeable and actually gave us a more precise date on when our dog should have a c-section. If we would have gone off the previous advice from a different vet we were given, the puppies more than likely would be around 5 days early ( if you are a breeder you know there is a slim chance they would survive). All of the office staff are very polite and they all worked together to deliver our last litter of puppies. What a team❤️ Highly recommend!!!

D. B.

I can’t say enough good about Blue Lake. My dog Buster is 15 years old and has some expected health issues, but they are always helpful with my pet and his needs.

S. W.

This is a very caring place to bring your pet.

L. S.

We have a reptile that needed some immediate care. The staff was able to get us an appointment within a couple of days. We received very good care for our reptile friend and will definitely use them again for any of our exotic pets.

A. L.

Excellent experience!

J. P.

Very courteous staff.

M. G.

The Blue Lake team and Dr. Will were super helpful and compassionate in assisting with my leopard gecko. I’m glad that there is an experienced, understanding reptile vet in our area. 10/10 recommended for reptile care. Thank you, Blue Lake.

S. C.

Friendly staff, very accommodating and compassionate!

T. R.

We love Blue Lake! We adopted Monroe as a rescue and he came to us with a long list of health issues including heartworm, heart disease, and fluid in his lungs. They worked with us over a few months to get Monroe on the right medications for his heart and always called to check up on him. They did the same thing with his anxiety and found the perfect medicine and dosing for him. The front desk team is easy to work with and get in touch with, and Dr Will and team are patient and thorough with Monroe every visit.

K. P.

We are new in town & Blue Lake was willing to see our dogs when they got sick even though they were very busy. We were incredibly impressed by the service & staff!

S. S.

Starting taking our new kitten there. And it helps my granddaughter works there. Everyone very friendly.

J. G.

I was very happy with the care that gave my cat.

K. W.

Great care and very clean.

M. G.

The great people at Blue Lake Animal Hospital have always and continue to go above my expectations for vet care. I have a rabbit who needed an amputation & Dr. Will along with all the other staff have been fantastic in making sure bun & I were taken care of. Not to mention that the costs here are about 1/3 of what I’ve been quoted elsewhere. I’m not taking my pets anywhere else.

N. H.

The staff and Drs here are the best. They give the best care to my cats and always take the time to explain things to me.

K. J.

They’re the best! Always caring and compassionate. They cared for our dog Mannie for over 17 years. We lost him 3 weeks ago and they were so attentive to our loss and helped us through that difficult time. When we do decide to get another dog we will definitely be back.

M. K.

Loved our visit here with 2 litters of puppies! Excited to be switching to them with our other dogs, very sincere and not rushed, just truly genuine compassionate people! Highly recommend!

B. F.

We brought my girlfriends cat in for urinary issues. They did an excellent job working with my not so nice cat. They were able to check his urine for infection in their lab during his appointment and even showed me pictures of the crystals in his urine. Everyone was so nice and the prices were very reasonable. We will definitely be transferring the rest of our fur kids to Blue Lake.

G. A.

Awesome and quick service. Friendly staff.

C. S.

Very friendly and helpful.

L. M.

If I get the same care for my pet, and the same treatment in the future, as I received on my first visit, I can see no reason to ever go any other place.

J. T.

Great atmosphere, quick appointments, great service!

K. B.

I have been taking my precious animals here for years. I would not go anywhere else. The care that our animals have received is the BEST. The staff is wonderful and caring, and the best part is that you know that they are interested in and really care about you and your furry loved friend.

Our Maggie received the finest care, and when it was time to let Maggie go to the other side, it was done with dignity and grace and love. I knew that the staff loved my dog and my crabby cat Bunny. Always with the utmost respect and love and the knowledge that is passed down to you as a pet owner is so valuable. When Maggie had to go to MSU, I was supported, and phone calls were made to me to see how “I” was doing, not just my great pal Maggie.

B. M.

This place has always been there for us when we needed them most. With our Goldens and their issues – whether it is skin and digestive issues or that of sudden illness, they have taught us so much and helped us to give our dogs a much better quality of life. We could not be happier with the care and concern they have shown us and our pets.

J. V.

This place is great, treats you fairly, and tells you what you need to hear.

C. W.

The staff is friendly and caring. I have had nothing but good interactions and excellent care.

M. L.

My cat was losing the ability to use his hips. He hobbled and dragged his hind legs. Cosequin did nothing to help, and I thought I would have to put him down. I took him here, and it took 3 treatments of acupuncture for him to heal. He is now able to walk, jump up on the couch and go up and down stairs normally. I would do the acupuncture treatments again in a heartbeat. If my cat has trouble again, I will definitely return

J. K.

Caring doctors who provide multiple treatment options after discussing the health issue thoroughly to ensure efficient and effective results. Convenient appointments and barely a wait.

G. P.

Personalized, professional animal, and animal owner veterinary center. While giving great care to my two rescue dogs, they never forget about my feelings and concerns for both of my furry companions.

S.H.

Very happy with the way my cat and I were treated. Answered my questions. Will be going back there for future appointments.

K. S.

We have been taking our pets here for years. The staff has always been professional and caring.

A. S.

The whole staff is very patient with my dog. He has anxiety problems and takes meds for that. I have had multiple appointments for Kelsey here, and they have done a great job. Would highly recommend.

D. B.

They are the best! I would recommend to anyone that is looking for a veterinarian for their pet. They care about your pet.

T. D.

When there is something wrong with the furry member of your family, you want to go somewhere where not only your pet feels welcome and safe, but you do as well…as soon as we walked in, we knew we were in the right place! The staff is very knowledgeable and very helpful. Our little dog normally gets all worked up at the vet, not here! She remained calm, and I’m sure she could feel the love and kindness shown by the staff.

E. A.

Very caring and smart.

R. H.

All of the staff are wonderful. They are friendly and genuinely care about the animals they help.

I. K.

We take all our pets here! Our vet is a straight shooter, and we couldn’t appreciate that more!

L.S.

They are the most caring, capable, and wonderful people you could possibly have taking care of your pet. The entire staff is wonderful, and as long as they continue the practice, we will not be going anywhere else. Thank you so much.

D. G.

Awesome doctor extremely kind staff and awesome medicine both holistic and medical!

J. W.

We took our dog Buddy in with a very sore mouth with several loose teeth from gingivitis, Doctor Gavin and the staff took care of the teeth and the infection in a very prompt and caring way. Lab results were quick and Buddy well cared for.

L. C.

Dr Gavin and his staff are wonderful. They truly care about animals. Their holistic approach to my dog’s care is one of the many reasons that I have been taking my dogs to them for over 25 years.

Call Now Button