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A. P.

Google

🌟 I can’t say enough good things about Dr. Heather and her amazing staff! From the moment I walked in, I felt welcomed and cared for. They are incredibly compassionate and truly take the time to listen to both you and your pet.

Not only is the care top-notch, but the prices are also very reasonable! It’s refreshing to find a vet that prioritizes the well-being of the animals without breaking the bank.

If you’re looking for a vet who genuinely cares, look no further. Highly recommend! 🐾💖

S. B.

Google

The front office staff are always friendly and courteous. I love all 3 veterinarians! They are very knowledgeable and explain everything really well. It’s obvious they truly care about the health of each animal they see. I wouldn’t take my dog anywhere else!!

L. M.

Google

Amazing vet with amazing staff. My dog, Zeus, is very anxious and very nervous at the vet, and I can honestly say this was the best experience he has ever had. Very friendly staff that was thoughtful and knowledgeable and very careful with Zeus. Would highly recommend.

R.

Google

I cannot say enough about this animal hospital and how much I appreciate them and am grateful to have found them.

I’ll summarize for those that want quick info at a glance:
– Quick and compassionate response to our pet emergency.
– The vibe there is warm and caring.
– They saved my pet’s life.
– I was actually shell-shocked at how REASONABLE the bill was. Great example of “trust over transactions”.

Our experience:
I called there with an emergency for one of our pocket pets and Carissa was so caring and helpful and wonderful to talk to. They not only got us in the very next morning, but Dr. Heather came in on her day off to help our pet. As soon as we walked in, you could tell the entire staff there just loves animals, no matter how tiny. I felt good leaving our little ratty girls there to get treatment. Dr. Heather is so caring and dedicated. She was also very knowledgeable and validating. We were able to get x-rays done to confirm and see the issues that were present, and get medicine for our pet, as well as clear instructions. We also discovered that they even do surgeries for your pocket pets if needed! How awesome is that?!

Before leaving, I made sure that I signed up our beloved pocket pets to be patients there as there’s obviously no need to ever take them anywhere else. This was next level care and service for our tiny little loved pet. By the way, our little ratty girl is doing SO MUCH BETTER thanks to you and your team! Thank you, thank you, thank you!!!

G. M.

Google

Best vets I’ve ever been to, always prioritizing the animals. I take my 3 cats there and am always happy with the care they receive. I adore Dr. Heather who sees my bearded dragons and collared lizards. Good exotic vets are hard to find and I am thankful beyond words for Dr. Heather. She always squeezes us in when I express it is urgent. I recently have been in a lot with my 1.5 yr old bearded dragon for treatment for bacteria from recalled produce she consumed. Dr. Heather graciously squeezed us in multiple times with short notice to help me with the antibiotic injections and getting my 4 month old dragon on meds. It is obvious they care more for the animals than other vets I’ve seen and if you express it is serious they prioritize seeing your animal. The communication is always excellent and Dr. Heather always makes time to answer my many questions, even when she’s very busy I always get a call back and that is beyond valuable to me. I just can’t say enough good things about Blue Lake and Dr. Heather!

D. D.

Google

We moved to the area back in December of this year, and one of the main concerns was trying to find a veterinarian that we could trust with all of our fur babies. Thank God for Blue Lake Animal Hospital because they have been nothing short of amazing!!! We appreciate everything you do for our babies

I highly recommend this place to anybody that’s thinking about changing veterinarians

C. R.

Google

The staff is always kind and helpful!

J.

Google

Dr. Will and Dr. Heather do a fantastic job!

B. A. B.

Google

Doctors Will and Heather are knowledgeable and compassionate. They’ve taken great care of my animals. Highly recommend.

L. W.

Google

I really like Heather! Finally, a veterinarian who cares more about the dogs than about a rigid schedule. She’s very smart and caring. Great office staff too.

P. R.

Google

Great service every time.

B. C.

Google

My dog, Oreo, has gone to Blue Lake (formerly South Crossings) since she was a puppy over 15 years ago. We have always received excellent care from knowledgeable professionals. During this difficult time, as she nears the end of her life, Dr. Will is super supportive and helpful. It’s going to be sad when we have to say goodbye to Oreo, but I know that Dr. Will’s compassion and understanding will be extremely helpful.

H. M.

Google

Highly recommend. We drive an hour to bring all of our dogs here because they do THAT great of a job. Dr. Heather is amazing every single time! They go above and beyond even at weird hours. I trust her and her staff with all needs from reproductive health to simple nail trims. Thank you❤️

R. M.

Google

They always treat my dogs well and are friendly and courteous. The vets always explain any care or procedures completely and answer all questions.

T. M.

Google

I have been going to Blue Lake for about a year and a half and love the people there from the Dr. S. to the front desk. They are always very pleasant and very kind to my fur babies. I started raising Maine coons and a lot of the staff loves to come see them. I also have several rescues that are treated with the same kindness. Sometimes it seems like the prices are a little high but I have nothing to compare it to and everything has went up so…
Overall I’m glad they are the ones caring for my fur babies.

G. F.

Google

New to the area we started taking our cats here and now our new puppy. Staff and doctors are friendly and knowledgeable. We are very pleased to have found a great place to take our pets.

C.

Google

Some of the most caring vets I have met.

D. M.

Google

Amazing veterinarians and stellar care for our babies.

C. S.

Google

Hands down the best vet. We are extremely pleased with the care they have provided Bandit along with there ability to get us in the same day when we had concerns following a procedure they had there.

C.

Google

Friendly staff and veterinarians. And quick. Glad I brought my fur-babies to Blue Lake.

S. C.

Google

They got our bunny in right away as she was in pain. They were great and knew how to handle. She’s still somewhat new to us so it was comforting to know we came to the right place.

S. D.

Google

I had to bring my new rabbit here. They were very friendly on the phone and in person. I have already scheduled another appointment at this location. I recommend this place!

D. M.

Google

We love Dr. Brouwer!

J. N.

Google

Doctor Will and his wife are outstanding with their level of knowledge and ability to explain things. Our older doggo had a bout with a bowel disease that came around after the recent uptick in parvo over the last couple years. She was potentially looking at having to be put down, but Doctor Will managed to save my fiancé and my best friend and give her a great outlook at a few more great years with us. I cannot recommend this place enough! Everybody here is outstanding from start to finish for every visit. Thank you to all the staff!

K. G.

Google

The best vet I’ve ever been to

W. A.

Google

Very caring staff!

H. B.

Google

My poor handsome cat was struck by a car, and was seriously injured. I went right into blue lake and I was instantly seen, and they helped my poor boy be put to rest. Amazing staff, you can tell they are passionate about the animals being brought in, and the owners themselves. I would recommend 10/10 for sure.

B. D.

Google

Very friendly and knowledgeable, an excellent place to have our furbabies taken care of.

K. S.

Google

Great vet! Everyone was so kind and welcoming. Staff went above and beyond! I will continue to bring my bunny and two dogs here!

L. R.

Google

My Cavalier King Charles spaniel was having an issue with his tooth, he is 10 and has mitral valve disease so there is a risk of putting him under with sedation, Dr. Heather recommended an alternative that didn’t need sedation. She worked with him and was patient as it took more than 1 treatment. Dr. Will and Dr Heather are genuinely concerned and want to do what is best for your animals, they are open and knowledgeable to alternative treatments, that is important to me. The staff is so friendly and helpful. I love Blue Lake Animal Hospital, and so do my animals. This is a picture of our Ozzie so relaxed on our way home from seeing Dr. Heather.

K. H.

Google

Friendly, patient, helpful staff. Can’t believe I ever went anywhere else.

C. O.

Google

We have six pets, 3 cats and 3 dogs, all rescued. We have had incredible care for all of our furry friends. Everyone is so friendly and goes above and beyond to make sure our pets receive the best care. We cannot say enough about the vets and staff at Blue Lake Animal Hospital! We recommend them without any reservations. Our fur babies recommend them as well!

R. K.

Google

This place is amazing. We go to the male vet- he’s so informative and through. The entire staff is welcoming and warm. The prices are so much more affordable than our last vet. I was able to get a walk in appt with five minutes notice to them, for a bird euthanasia . If that’s not outstanding compassion, I don’t know what is! We now have a Yorkie puppy and they will be doing a FULL DNA panel to check medical and genealogy . He just needs to get bigger to get some blood. Good Drs. Great service, great prices! Outstanding practice! They even gave him pain meds for his shots (because he’s a crybaby a little) Five Stars!

B. S.

Google

Absolutely amazing people and very helpful. My cat Donut was the calmest I’ve ever seen outside the house. No long waiting, Highly recommend!

S. H.

Google

Blue Lake Animal Hospital was super…They were able to get me in the next day and complete a small procedure on all eight of my puppies…( Removed dew claws.)…Thanks again!

A. S.

Google

Amazing people here, really! They have taken care of my cat and dog f9r years. After going to a different vet who could not help with my cats health issues, they not only solved them but have always gone above and beyond with communication and care.

M. M.

Google

New owners are very helpful and answer your questions completely and so you understand every detail.

D. T.

Google

Blue Lake is the absolute best, hands down!!!!! They are kind and quick, and you can tell that they love what they do!!! We love them!!!

K. C.

Google

They took in my bearded dragon despite her not being a client there previously and got her in quickly with their “pocket pets” program. They sent me a text telling me her diagnosis and were open to answering any questions that I had. They were very nice and my beardie didn’t appear to be stressed at all when I picked her up. They didn’t charge a lot either! I’m glad I found this vet for my exotics, I will be recommending this place to all of my friends.

B. H.

Google

Great place and acceptable pricing.

G. K.

Google

Excellent care for your pets.

M. M.

Yelp

They have taken great care of my pets! Any time they are sick they are sure to get them in asap! Best vets ever!

M. E.

Yelp

They’ve been a crucial part of developing a treatment plan for our rescue terrier. He came to us with a bad case of heartworm almost 2 years ago and no one know what to expect for his quality of life. Happy to report that he’s made an incredible recovery and is living a great life. He’s needed a lot of visits early on and their prices feel very fair. Love the staff and our vet.

Zaya

Google

I brought my hedgehog Kingsley here because he’s 3 and lost one of his adult teeth, and wanted to make sure there was no trauma or dental issues. The staff is lovely, they’re so kind and welcoming, and the doctors are very knowledgable and great at communicating at how they’re doing and the results of the visit. I will definitely be here again if Kingsley needs any treatment. Thank you so much for everything you do!

R. K.

Google

Excellent reptile knowledge!

B. H.

Google

Everyone that works there from top to bottom are great.

L. A.

Google

Extremely nice and polite and very professional.

M. P.

Google

I was impressed with the staff and Dr. Heather! You can tell that they truly care for your pets health and wellness!

S. K.

Google

I had to get my Sugar Glider Sebastian in to be seen, he was not acting right. Dr. Van Den Heuvel reassured me that he is healthy and well taken care of. Even though I do not have an exact answer to what had happened I was able to rest my mind knowing he is healthy. Thank you for the peace of mind!

C. S.

Google

Dr. Will is a great doctor he is currently treating my dog Jadie with her arthritis and trachea issues and also a friendly staff!

H. K.

Highly recommend any rabbit owners to go here! The staff and doctors are very kind and knowledgeable about bunnies.

W. B.

The entire staff is fabulous! This husband and wife team make a fantastic duo, you can tell all the staff love what they do! I drive over an hour each way to work with them and it’s worth every mile, thank you all so much! If you are just looking for an everyday vet or ACL surgery and even reproduction then this is the jackpot!

K. L.

Dr. Will was great! Very friendly and answered all our questions…Highly recommend.

M. P.

Great veterinary service by wonderful people.

C. Y.

Switched to Blue Lake recently. I called on Tuesday to try and get our dog seen soon due to excessive itching, they were able to have him seen the next day! Highly impressed by Dr. Will. Thorough explanation of treatment and answered all my questions without feeling rushed. Happy doggo and happy owners!

Leah

Thank you for making Truffles’ first vet visit such a positive experience. Everyone in the office is friendly and Dr. Heather is great. Truffles would like you to know that he makes no apologies for holding Dr. Heather hostage for extra cuddles after his exam.

S. F.

Our Olive broke her leg in a freak accident playing with Mama Luci. Her care started out at the emergency hospital, but we asked Dr. Will and the staff at Blue Lake Animal to take over her continued care. We have been thrilled with the care and the advice in taking care of her. A common sense approach and the prices are the most reasonable I have found for great veterinary services. We drive 45 min. to see Dr. Will and the team for their services. They also cared for Luci’s litter of 9 pups! It has been a great, personable experience and I will not take my pets anywhere else.

Nanashalomeli

Excellent first time experience. Friendly, knowledgeable, and caring. Dr Heather treated my cat for allergies in her ear which was inflamed with a bacterial infection. She took time to explain to me what caused it, gave her meds to take at home, and coated her inner ear to help with the irritation. I had been to another vet who barely looked at her & treated her without explanation in less that two minutes and walked out the door. My kitty did not get better and I felt she needed someone who would take some time to understand the issues, which were resolved at Blue Lake. I was a very happy client when I left. Today my cat is feeling much better and more herself. I am so grateful for Blue Lake Animal Hospital. They are the best!

J. A.

I love Blue Lake Animal Hospital. No matter how busy they are, they always take the time to help care for my Daisy dog. Everyone there is so nice and caring. Thank you! You are the best !!

J. K.

The new ownership is great. We have used this facility for years. I highly recommend them.

J. L.

Dr. Will and the staff at Blue Lake Animal hospital are phenomenal. They have taken wonderful care of my cats over the past year. Dr. Will is an extremely knowledgeable and competent vet. He always takes the time to listen to your questions and concerns. He gives thoughtful answers and makes sure that everyone is on the same page with a care plan. No matter how busy the place is, he never rushes through an appointment.

S. M.

Yelp

They are so caring and personal and even do follow-up calls. Dr. Will has a great sense of humor, which I love and truly cares about your pet baby. LOVE THEM!!

R. M.

Great place to go!

M. S.

The staff is great, everyone’s so personal and family-oriented and knows every dog or animal by name. The doctor is super sweet and offers every option he can for whatever problem you’re dealing with. All in all a great animal hospital.

L. J.

Everyone is always helpful and nice. Glad we switched veterinarians.

Madison

Dr. Heather always takes the best care of our animals. Thank you!

M. P.

Very friendly team and thoroughly enjoyed our first welcome appointment with our new puppy!

K. M.

My pet got attacked and needed help right away – Blue Lake fit us in, performed surgery and Dr. Will kept me apprised the whole time. When there were complications, they again fit us in right away and helped. Great vet office.

T. B.

We live in Lansing and travel to the clinic for all of our dogs. Dr. Heather is so knowledgeable and actually gave us a more precise date on when our dog should have a c-section. If we would have gone off the previous advice from a different vet we were given, the puppies more than likely would be around 5 days early ( if you are a breeder you know there is a slim chance they would survive). All of the office staff are very polite and they all worked together to deliver our last litter of puppies. What a team❤️ Highly recommend!!!

D. B.

I can’t say enough good about Blue Lake. My dog Buster is 15 years old and has some expected health issues, but they are always helpful with my pet and his needs.

S. W.

This is a very caring place to bring your pet.

L. S.

We have a reptile that needed some immediate care. The staff was able to get us an appointment within a couple of days. We received very good care for our reptile friend and will definitely use them again for any of our exotic pets.

A. L.

Excellent experience!

J. P.

Very courteous staff.

M. G.

The Blue Lake team and Dr. Will were super helpful and compassionate in assisting with my leopard gecko. I’m glad that there is an experienced, understanding reptile vet in our area. 10/10 recommended for reptile care. Thank you, Blue Lake.

S. C.

Friendly staff, very accommodating and compassionate!

T. R.

We love Blue Lake! We adopted Monroe as a rescue and he came to us with a long list of health issues including heartworm, heart disease, and fluid in his lungs. They worked with us over a few months to get Monroe on the right medications for his heart and always called to check up on him. They did the same thing with his anxiety and found the perfect medicine and dosing for him. The front desk team is easy to work with and get in touch with, and Dr Will and team are patient and thorough with Monroe every visit.

K. P.

We are new in town & Blue Lake was willing to see our dogs when they got sick even though they were very busy. We were incredibly impressed by the service & staff!

S. S.

Starting taking our new kitten there. And it helps my granddaughter works there. Everyone very friendly.

J. G.

I was very happy with the care that gave my cat.

K. W.

Great care and very clean.

M. G.

The great people at Blue Lake Animal Hospital have always and continue to go above my expectations for vet care. I have a rabbit who needed an amputation & Dr. Will along with all the other staff have been fantastic in making sure bun & I were taken care of. Not to mention that the costs here are about 1/3 of what I’ve been quoted elsewhere. I’m not taking my pets anywhere else.

N. H.

The staff and Drs here are the best. They give the best care to my cats and always take the time to explain things to me.

K. J.

They’re the best! Always caring and compassionate. They cared for our dog Mannie for over 17 years. We lost him 3 weeks ago and they were so attentive to our loss and helped us through that difficult time. When we do decide to get another dog we will definitely be back.

M. K.

Loved our visit here with 2 litters of puppies! Excited to be switching to them with our other dogs, very sincere and not rushed, just truly genuine compassionate people! Highly recommend!

B. F.

We brought my girlfriends cat in for urinary issues. They did an excellent job working with my not so nice cat. They were able to check his urine for infection in their lab during his appointment and even showed me pictures of the crystals in his urine. Everyone was so nice and the prices were very reasonable. We will definitely be transferring the rest of our fur kids to Blue Lake.

G. A.

Awesome and quick service. Friendly staff.

C. S.

Very friendly and helpful.

L. M.

If I get the same care for my pet, and the same treatment in the future, as I received on my first visit, I can see no reason to ever go any other place.

J. T.

Great atmosphere, quick appointments, great service!

K. B.

I have been taking my precious animals here for years. I would not go anywhere else. The care that our animals have received is the BEST. The staff is wonderful and caring, and the best part is that you know that they are interested in and really care about you and your furry loved friend.

Our Maggie received the finest care, and when it was time to let Maggie go to the other side, it was done with dignity and grace and love. I knew that the staff loved my dog and my crabby cat Bunny. Always with the utmost respect and love and the knowledge that is passed down to you as a pet owner is so valuable. When Maggie had to go to MSU, I was supported, and phone calls were made to me to see how “I” was doing, not just my great pal Maggie.

B. M.

This place has always been there for us when we needed them most. With our Goldens and their issues – whether it is skin and digestive issues or that of sudden illness, they have taught us so much and helped us to give our dogs a much better quality of life. We could not be happier with the care and concern they have shown us and our pets.

J. V.

This place is great, treats you fairly, and tells you what you need to hear.

C. W.

The staff is friendly and caring. I have had nothing but good interactions and excellent care.

M. L.

My cat was losing the ability to use his hips. He hobbled and dragged his hind legs. Cosequin did nothing to help, and I thought I would have to put him down. I took him here, and it took 3 treatments of acupuncture for him to heal. He is now able to walk, jump up on the couch and go up and down stairs normally. I would do the acupuncture treatments again in a heartbeat. If my cat has trouble again, I will definitely return

J. K.

Caring doctors who provide multiple treatment options after discussing the health issue thoroughly to ensure efficient and effective results. Convenient appointments and barely a wait.

G. P.

Personalized, professional animal, and animal owner veterinary center. While giving great care to my two rescue dogs, they never forget about my feelings and concerns for both of my furry companions.

S.H.

Very happy with the way my cat and I were treated. Answered my questions. Will be going back there for future appointments.

K. S.

We have been taking our pets here for years. The staff has always been professional and caring.

A. S.

The whole staff is very patient with my dog. He has anxiety problems and takes meds for that. I have had multiple appointments for Kelsey here, and they have done a great job. Would highly recommend.

D. B.

They are the best! I would recommend to anyone that is looking for a veterinarian for their pet. They care about your pet.

T. D.

When there is something wrong with the furry member of your family, you want to go somewhere where not only your pet feels welcome and safe, but you do as well…as soon as we walked in, we knew we were in the right place! The staff is very knowledgeable and very helpful. Our little dog normally gets all worked up at the vet, not here! She remained calm, and I’m sure she could feel the love and kindness shown by the staff.

E. A.

Very caring and smart.

R. H.

All of the staff are wonderful. They are friendly and genuinely care about the animals they help.

I. K.

We take all our pets here! Our vet is a straight shooter, and we couldn’t appreciate that more!

L.S.

They are the most caring, capable, and wonderful people you could possibly have taking care of your pet. The entire staff is wonderful, and as long as they continue the practice, we will not be going anywhere else. Thank you so much.

D. G.

Awesome doctor extremely kind staff and awesome medicine both holistic and medical!

J. W.

We took our dog Buddy in with a very sore mouth with several loose teeth from gingivitis, Doctor Gavin and the staff took care of the teeth and the infection in a very prompt and caring way. Lab results were quick and Buddy well cared for.

L. C.

Dr Gavin and his staff are wonderful. They truly care about animals. Their holistic approach to my dog’s care is one of the many reasons that I have been taking my dogs to them for over 25 years.